Independent Banker

Is technology getting the job done?

The best technology is the kind that supports both the customer and the community bank.

Ramp

Building, growing, and scaling startup teams

The earliest hires are building the company's foundation.

Mercury

How to build a healthy budget for your startup

Learn how to build a sustainable budget for your startup, balancing essential expenses and growth investments for long-term success.

Writer

Supporting existing employees in the face of AI disruption

Embrace change, evolve, don't replace.

Mixpanel

Modern marketing analytics: Understanding the full user journey

Think strategically about the role of marketing analytics within your team and your organization as a whole.

Link Money

What is FedNow and what does it mean for real-time payments?

With the introduction of FedNow, a new instant payments system from the Federal Reserve, the world of instant payments is poised to change.

OpenPhone

The Client Management Guide for Small Businesses

Essential steps for your client management processes

Buffer

How to Automate Your Content Repurposing in 5 Steps

In this guest post for Buffer, I detail the automation process I use for content repurposing.

BankBeat

First Internet Bank meets mortgage customers where they’re at

How an online-only bank combined automation, personal touchpoints to build a sleek customer experience.

Finch

Common SFTP Errors When Sending HRIS Data (And How to Fix Them)

Many companies rely on a secure file transfer protocol (SFTP) integration to move data from one platform to another, yet the process is notoriously finicky.

IMPACT by BankIn Minnesota

Fintech partnerships: A win-win for community banks

It is no longer an option for community banks to sit on the sidelines and watch other institutions move ahead with digital transformation.

Butter Payments

It’s the Data, Not the Customer: Why Recurring Payments Fail

Why subscription products and services have been trending for years, the underlying infrastructure to support such payments hasn't kept up.

Independent Banker

Fighting Synthetic Identity Fraud

Community banks need to be on the lookout for synthetic identity fraud, a growing problem since the pandemic. Here’s how tools and solutions can detect, prevent and solve this type of fraud.

The Chronicle of Higher Education

Serving the Unique Needs of Adult Learners

Partnered with AWS, Project Kitty Hawk meets the challenge of helping the University of North Carolina System attract more adult learners.

Gorgias

Proactively DM your Instagram Followers to Lift Revenue 4%

Proactively DMing new followers is a great way to welcome shoppers to your brand, get them excited to shop on your site, answer questions, and drive more sales.

Appcues

5 proven strategies to drive product adoption

By infusing personalization into your product adoption tactics, you're more likely to keep users engaged and happy.

Multiply

Demystifying the mortgage underwriting process

Inside the mortgage underwriting process, from application to approval.

Billtrust

AR automation benefits during economic uncertainty

As economic uncertainty continues, shifting to digital AR and AP processes will bring stability and promote resiliency.

Trustly

The Future of Fraud Prevention in Open Banking: Key Trends and Technologies

Global Open Banking users are expected to reach 132 million by 2024. Fraud prevention is increasingly important—learn about viable methods.

Chicago Sun-Times

Op-Ed: Freelance workers deserve protections

A recently passed bill, similar to a New York City law, would provide pay protections for freelance workers.

BankBeat

Don't slow technology spend in a downturn

Community banks can't afford to pause their technology plans.